eb777's Privacy Policy

eb777 is a trusted online betting and casino platform that provides Bangladeshi users with top-quality entertainment. Keeping the personal information you provide while using our services secure is one of our primary responsibilities.

This privacy policy ("Policy") tells you what information eb777 collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. Please read this policy carefully. If you have any questions, contact our support team.

eb777's services are available only to individuals aged 21 or older. No information is collected from minors, and if any is found to have been collected, it will be deleted immediately.

2.1 Information Provided Directly

When you register, log in, or use services on eb777, the following information may be collected:

• Full name, username, and password
• Date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address
• Payment information — details related to bKash, Nagad, Rocket, or bank accounts

2.2 Automatically Collected Information

When you use our website or app, the following information may be collected through technical means:

• IP address and device identifier information
• Browser type, version, and operating system
• Page visits, session duration, and user activity logs
• Data collected through cookies and similar tracking technologies
• Transaction history — records of deposits and withdrawals
• Gaming history and betting activity

2.3 Information Received from Third Parties

In some cases, information may be collected from approved third-party providers for the purpose of identity verification or fraud prevention. Such collection is always conducted within the scope of applicable law.

eb777 uses collected information for the following purposes:

1. Account management: Completing the registration process, verifying logins, and keeping accounts secure.
2. Service delivery: Managing betting, gaming, and other platform activities.
3. Financial transaction processing: Securely completing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
4. Identity verification: To ensure responsible gaming and verify user age.
5. Fraud prevention: Detecting suspicious activity and ensuring account security.
6. Customer support: Providing assistance via live chat or email and resolving complaints.
7. Legal compliance: Adhering to applicable laws and regulations.
8. Service improvement: Analyzing user experience to improve platform quality.

eb777 uses cookies and similar tracking technologies. Cookies are small data files stored on your device. Through them, we remember your login state, save preferences, and improve website functionality.

Types of cookies:

• Essential cookies: Required for the core functionality of the website — these cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyze platform usage and improve services.

You can manage cookies through your browser settings. However, disabling certain cookies may limit platform functionality.

eb777 does not sell your personal information. However, information may be shared with specific third parties in the following circumstances:

5.1 Service Provider Partners

Minimum necessary information may be shared with approved third-party service providers for payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure, or customer support. They are required to use the information only for the specified purpose.

5.2 Disclosure for Legal Reasons

Information may be disclosed pursuant to a court order, a lawful request from a law enforcement agency, or as required by applicable law. Only the information specifically requested will be disclosed.

5.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity, subject to the same privacy protection terms.

eb777 follows the highest industry standards to keep your information secure. Our security measures include:

• SSL encryption: All data transmissions are secured with SSL/TLS encryption.
• Data encryption: Stored sensitive information is encrypted using strong encryption algorithms.
• Access control: Only authorized personnel can access the required information.
• Security audits: Regular technical security assessments are conducted.
• Two-factor authentication: Two-step verification is available to protect accounts.
• Firewall protection: Advanced firewalls and intrusion prevention systems at the server level.

However, no digital system is 100% secure. If you notice any suspicious activity, please notify our support team immediately.

eb777 retains your information only for as long as necessary. Generally:

• Active account information: retained while the account remains active.
• Transaction records: retained for the period required to meet financial and legal obligations.
• After account closure: some information may be retained for a set period as required by law.

Once the required period has passed, information is securely deleted or anonymized.

You have the following rights regarding your personal information:

1. Right of access: The right to know what information is stored about you.
2. Right to rectification: The right to correct inaccurate or incomplete information.
3. Right to erasure: The right to request deletion of your information in certain circumstances.
4. Right to restrict processing: The right to request that processing of your information be limited in certain cases.
5. Right to data portability: The right to receive your information in a structured format.
6. Right to object: The right to object to the use of your information for specific purposes.

To exercise these rights or for any questions, please contact our support team.

eb777's services are strictly for individuals aged 21 or older. We do not knowingly collect any information from minors. If it becomes known that a minor has registered, that account and all associated information will be deleted immediately.

If you suspect a minor has provided information on our platform, please contact us.

Your information may sometimes be processed or stored internationally. In such cases, eb777 ensures that applicable data protection standards are followed throughout and that there is no compromise in the protection of your information.

eb777 reserves the right to update this privacy policy as needed. Users will be notified of any significant changes via email or through the platform. Continued use of the service after changes are made will be considered acceptance of the new policy.

When any change is made to the policy, the "Last Updated" date at the top of the page will be updated. It is recommended that you check that date regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.

• Live chat: Contact us directly via live chat on the eb777 platform.
• Email: [email protected]

We aim to resolve any privacy-related requests as quickly as possible.